Support

Getting help

Tyto is free software with community-provided support — there is no paid support desk, and the people answering are users and contributors volunteering their time. Pick the right channel and you'll usually get further, faster:

Questions & how-to

Ask in the Tyto Community — setup trouble, configuration questions, "is this possible?", sharing what you built. The fastest way to reach people running Tyto in the wild.

Open the community ↗
Bug reports

GitHub Issues — one report per bug, with your version, deployment shape and steps to reproduce. Server bugs go to core, web-app bugs to client; not sure — pick core.

Open an issue ↗
Security issues

Vulnerabilities go privately to security@tyto.chat — never to public issues or the community. See the security policy for scope and disclosure process.

security@tyto.chat

Before asking: the documentation covers setup, configuration and troubleshooting — and docs search (⌘K) is quick.